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Our Benefits
IQ Tools is your one-stop shop for all your tool needs. We offer high-quality tools to help you get the job done right.
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Our customers tell it better than we do!
About Us
At IQ Tools, we believe that the right tools can transform any project, making it more efficient, enjoyable, and successful. Our mission is to provide high-quality, reliable tools to professionals and DIY enthusiasts alike, helping you achieve your goals with confidence.
Frequently Asked Questions
How do I place an order?
How do I place an order?
You can place an order directly on our website. Simply add the desired items to your cart, proceed to checkout, and follow the prompts to complete your purchase.
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and other secure payment options.
Is it safe to use my credit card on your website?
Is it safe to use my credit card on your website?
Yes, it is completely safe to use your credit card on our website. We use advanced encryption technology to ensure all your personal and payment information is secure.
Can I change or cancel my order after it’s been placed?
Can I change or cancel my order after it’s been placed?
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be changed or canceled.
How long will it take to receive my order?
How long will it take to receive my order?
Shipping times vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days and delivered within 5-14 business days for US and for Rest World 7-21 days. You will receive a tracking number once your order has been shipped.
Do you offer international shipping?
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary depending on your location. Please check our shipping policy for more details.
How can I track my order?
How can I track my order?
You can track your order easily through our website. Simply navigate to the "Menu" section and look for the "Track Order" option. From there, you'll be able to enter your order details and monitor its progress every step of the way. If you encounter any issues or have further questions, feel free to reach out to our customer support team for assistance.
What is your return policy?
What is your return policy?
We offer a 30-day return policy on most items. If you are not satisfied with your purchase, you can return it for a refund or exchange. Items must be returned in their original condition and packaging. Please see our return policy for more details.
Do you offer any guarantees on your products?
Do you offer any guarantees on your products?
Yes, we stand behind the quality of our products and offer a satisfaction guarantee. If you are not completely satisfied with your purchase, please contact us, and we will work to resolve any issues.
By addressing these common questions and providing clear, concise answers, you can help ensure a smooth shopping experience for your customers and reduce the number of inquiries your customer service team receives.